**Kindly note-Products that have technical issues within the warranty period can be subjected to exchange, replacement and refund as per our refund policy. Customer can raise a complaint on our website (24hrs from the delivery date) if the product is damaged or requires an exchange or replacement. Also, refund will be processed only on the actual product price, processing fee and delivery charges will not be refunded.

Basic Return Policy

The below are our standard return policy. Products covered in this policy must be returned within the 7 days of the invoice date.
• Refund return: within 3 days
• Replacement or exchange return: within 7 days
• Fee for restocking: Yes

Promotional Products Return Policy

Products that are sold out on promotional deals, offers, sales, discounts, stock clearance or on super low prices will not be applicable for warranty/replacement/refund. Items covered in this policy must be returned for replacement within the 24hrs of the invoice date and a restocking fee of 15% will be applied.
• Replacement return: NO
• Refund return: 24hrs.
• Fee for restocking: Yes

Mobile Phones Return Policy (Only for warranted products)

Note: We indicate about the warranty of the mobile phone on the invoice itself. If the invoice does not have a warranty written on it, then the mobile phone/smart phone does not have a warranty. Our standard mobile phone warranty policy states that warranty for mobile/smart phones that are branded can be claimed from the brand dealers through Shoppi247. Products covered under this policy can be returned within 7 days of the invoice date.
• Replacement return: 7 days (must be in brand new condition and unopened)
• Refund return: 3 days (must be in brand new condition and unopened)
• Fee for restocking: Yes
• Warranty: Mentioned on our website for each product

Products subjected to the below will not be returned/replaced/or given warranty

  • Damaged physically
  • Not indicated warranty period in the invoice
  • Missing the manufacturer label containing model number and part number on the purchased Mobiles Phones, Smart Phones.
  • Missing the manufacturer warranty label on the purchased Mobiles Phones, Smart Phones.
  • Missing parts, box, headphones or any other accessories from the original box on the purchased Mobiles Phones, Smart Phones.
  • Returned without original invoice
Tablets return Policy

Tablets covered under this policy can be returned within 7 days of the invoice date.
• Replacement return: 7 days (must be in brand new condition and unopened)
• Refund return: 3 days (must be in brand new condition and unopened)
• Fee for restocking: Yes
• Warranty: Mentioned on our website for each product

Products subjected to the below will not be returned/replaced/or given warranty

  • Damaged physically
  • Not indicated warranty period in the invoice
  • Missing the manufacturer label containing model number and part number on the purchased Mobiles Phones, Smart Phones.
  • Missing the manufacturer warranty label on the purchased Tablets.
  • Missing parts, box, headphones or any other accessories from the original box on the purchased Tablets.
  • Returned without original invoice
Notebooks/Laptops/Desktops Return Policy

Note: We indicate about the warranty of the Notebooks/laptops/desktops on the invoice itself. If the invoice does not have a warranty written on it, then the Notebooks/laptops/desktops does not have a warranty. Our standard Notebooks/laptops/desktops warranty policy states that warranty for Notebooks/laptops/desktops that are branded can be claimed from the brand dealers through Shoppi247. Products covered under this policy can be returned within 7 days of the invoice date.
• Replacement return: 7 days (must be in brand new condition and unopened)
• Refund return: 3 days (must be in brand new condition and unopened)
• Fee for restocking: Yes
• Warranty: Mentioned on our website for each product

Products subjected to the below will not be returned/replaced/or given warranty

  • Damaged physically
  • Not indicated warranty period in the invoice
  • Missing the manufacturer label containing model number and part number on the purchased Notebooks/laptops/desktops
  • Missing the manufacturer warranty label on the purchased Notebooks/laptops/desktops.
  • Missing parts, box, or any other accessories from the original pack on the Notebooks/laptops/desktops.
  • Returned without original invoice
Cameras (DSLR and Digital) Return Policy (Warranted models)

The below is our standard policy for the warrantied cameras. Products covered under this policy can be returned within 7 days of the invoice date.
• Replacement return: 7 days
• Refund return: 3 days
• Fee for restocking: Yes
• Warranty: Mentioned on our website

Products subjected to the below will not be returned/replaced/or given warranty

  • Cameras that are damaged physically
  • Cameras with invoices that do not indicated warranty period.
  • Missing the manufacturer label containing model number and part number on the purchased Cameras.
  • Missing the manufacturer warranty label on the purchased Cameras.
  • Missing parts, box, or any other accessories from the original pack on the Cameras.
  • Returned without original invoice
Cameras (DSLR and Digital) Return Policy (Non-Warranted models)

The below is our standard policy for the non-warrantied cameras.
• Replacement return: No
• Refund return: No
• Fee for restocking: No
• Warranty: No

Remodelled Notebooks/Laptops Return Policy

The below is our standard policy for the warrantied remodeled notebooks/laptops. Products covered under this policy can be returned within 3 days of the invoice date.
• Replacement return: 7 days
• Refund return: 3 days
• Fee for restocking: No
• Warranty: Mentioned on our website

Products subjected to the below will not be returned/replaced/or given warranty

  • Remodeled notebooks/laptops that are damaged physically
  • Remodeled notebooks/laptops with invoices that do not indicated warranty period.
  • Missing the manufacturer label containing model number and part number on the purchased remodeled notebooks/laptops
  • Missing the manufacturer warranty label on the purchased remodeled notebooks/laptops.
  • Missing parts, box, or any other accessories from the original pack on the remodeled notebooks/laptops.
  • Returned without original invoice
Beauty,Health & Fashion Products Warranty Policy

Any items under the above mentioned categories do not cover under warranty/replacement/refund